who is eligible for delivery

Who is Eligible for Delivery?

Everyone seems to want Delivery!  It’s a super convenient and affordable service that we offer, because we set up everything, pack it up, and do all of the lifting and driving for you.  Saves you tons of time and effort.

We only offer Delivery Services to those hosting large Casino Nights, Corporate Events, Home Parties, or Fundraisers. You will know if you qualify, because the system will automatically ASK you if you want Delivery added to your order. If you are getting Deluxe Casino Tables, then you must get Delivery.

Note that we do not deliver for Stag & Doe’s or Stags. However our pick up times for you to get your order from us in Grimsby, are super flexible.  You are usually able to come a day or two in advance and bring it back a day or two later.  This is counted as a one day rental too!

Delivery Formula

Delivery Formula

Our Delivery Fee is not just picked randomly out of thin air.  We have a formula!  Here is what it looks like:

  1. Fuel Charge: $2.50 per km from our Showroom in Grimsby to cover for transportation costs. There is a minimum Fuel Charge of $50.
  2. Set up Fee: $20 per game for unpacking it all and setting it up, then later for tearing it all down and packing it up
  3. Obstacle Fee: only charged if have obstacles such as flights of stairs, use of elevator, long walk once inside the building, parking issues, tight spaces, etc.

If you want to know EXACTLY how much Your Obstacle Fee is (if any), please CLICK HERE.

Why It is Worth Every Penny

Why It is Worth Every Penny

Think about all the time and effort we are saving you:

  • Driving to our showroom in Grimsby
  • Packing it all up in your car
  • Driving to destination
  • Unpacking it from car
  • Setting it up
  • Tearing it down
  • Packing it up in car
  • Driving back to our place
  • Unpack your car again
  • Drive home
Delivery Example

Delivery Example

You are ordering 1 blackjack table and 1 crown & anchor wheel, and have qualified for Delivery. You know you qualified because it asked you if you wanted to add it on!

  1. Fuel Charge:
    • 25 kms away (25kms x $2.50/km = $62.50)
  2. Game Set Up Fee
    • 2 Games (2 games x $20 = $40)
  3. Obstacles
    • Cannot park at front door, must park in parking lot (2 games x $3 = $6)
    • 1 Flight of Stairs (2 games x $5 = $10)
  4. Total: $118.50

So $118 to have it all taken care of!  We do all of the heavy lifting, and you just have to show up – that is peace of mind.  Save the money from gas consumption, and save all those countless precious minutes and hours and have someone else do the dirty work!

Finer Details

Still Have Questions?

We encourage you to check out our Rental Agreement for more details on the actual process of Delivery, but for now at least you understand how it is calculated!  Here is what the Rental Agreement talks about:

  • Who is Eligible for Delivery
  • When do you deliver
  • What happens during delivery
  • What happens during pickup

You can also scroll down to read some of our Delivery FAQs. Any other questions, click on the “LIVE CHAT” below, call us at 905-592-2032, or text us at 905-979-7696.

Delivery FAQs

Do you Deliver or do Pick Up my Order

So you are wondering if we Deliver your order for you, or if you are responsible for Picking up your order. Here is your answer: Yes we deliver, and yes you have to pick up…. Let us explain!

We deliver only for large Casino Nights or Corporate Functions, Weddings, Fundraisers, as well as some Home Parties.  We reserve our time for these larger events and do not deliver for Stag & Doe’s or Stags. Plus the whole point of those last two parties are to make money, not spend it!

Also there are some games, such as our DELUXE TABLES, that we do not offer Pick up as an option, so in some cases you have to use our Delivery Services.

With that said, we are super flexible with when you can come pick up your order and drop off your order.  Usually you can come a day or two in advance, and then return it a day or two after your event.  You would not incur extra charges for this, so not to worry!

ie) for a Saturday event, you would pick up on either the Thursday or Friday, and return it to us on either the Monday or Tuesday.

For a ton more detail on Delivery, please CLICK HERE.

Did you find this FAQ helpful?

Comment on this FAQ

Your email address will not be published. Required fields are marked *

Who's Credit Card is used for the Security Deposit for Delivery

We advise you to read the whole section called Security Deposit from our Rental Agreement, so please CLICK HERE to read our full policy so that you understand correctly.  But in a nutshell, it does not matter who is there upon our arrival, because you will have already filled out the Security Deposit form, which gives us permission to use a credit card.  We find this much easier than trying to arrange the credit card holder to be present when we deliver.  You have enough to worry about that day so we encourage you to fill out this form asap, so that we do not have to track you down the week of!

This form will be included in your confirmation email after you have booked, under the Delivery Questionnaire section.

Did you find this FAQ helpful?

Comment on this FAQ

Your email address will not be published. Required fields are marked *

What Time Will You Deliver & Pick Up

Delivery Time

When you book, we ask you some questions related to when you would like this delivered along with all of your preferences.  We take your timing preferences into account when scheduling and will have to work around our existing Delivery Schedule with other customers.  We will confirm with you, on the MONDAY PRIOR over email, and will provide a 30-60 minute window of when to expect us.

Pick Up Time

We will usually come back the next day to pick up the order, but we are sometimes able to come the same night.  It just depends where all of our other deliveries are, and we manage that accordingly.  Some halls are sticklers and need everything out that night, so we do our best to accommodate everyone!  Same thing as Delivery – we will confirm the the pick up time with you the Monday prior to your event.

Did you find this FAQ helpful?

Comment on this FAQ

Your email address will not be published. Required fields are marked *

Category: Delivery FAQs

Leave a Reply

Your email address will not be published. Required fields are marked *