If you have added on Set up & Teardown which is $20 per game, you will then be prompted to enter in your Delivery Address while in the checkout. A Transportation Fee will be added to your cart after entering in this address. The calculation is simple – it is $2.50 per km from our showroom, to your location. Keep in mind that when broken down, this is more like $0.63/km each way, as we have to travel to your location, back to our shop, to your location, and back to our shop again. We are not like other Delivery companies where they can get a large trailer and do 30 deliveries in your city that day. We are only going specifically for your event and might only have 1 or 2 other deliveries the whole week.

Delivery Time

7 Days prior to your Event, you are welcome to Request a Delivery Time. Typically it will be the same day as your event, hours and hours before your guests arrive. Sometimes you might request that we come the day prior. As long as we are free and the games are free, we can!

Pick Up Time

When you request a Delivery Time, at the same time you also request a Pick up Time. We will usually come back the next day to pick up the order, but we are sometimes able to come the same night.  It just depends where all of our other deliveries are, and we manage that accordingly.  Some halls are sticklers and need everything out that night, so we do our best to accommodate everyone!  

We need to know what we are walking into before delivering. For instance, we would need to be able to schedule enough time to climb 4 flights of stairs, if that is your situation. That is a lot of extra work and time required, and we need to be prepared. Or if we have to take an elevator – we have to load it all in, take it up to the particular floor, unload it all one by one, etc. Also very time consuming. Obstacles just add on to the time that it takes to do your Delivery, and our Delivery personnel are paid by the hour. This is why it is important to ask so that we can schedule it in! We take pride in arriving on time for your Delivery, and if our last Delivery held us up for an extra 45 minutes because we were not made aware of these Obstacles, then that is not too fair to you. So during the booking process, you will be asked the question about Obstacles, and now you know why!

Here are some examples of Obstacles:

• Parking Issues
• Long walk from Entrance
• Elevators or Escalators
• Narrow Space to Maneuver
• Stairs

So you are wondering if we Deliver your order for you, or if you are responsible for Picking up your order. Here is your answer: Yes we deliver, and yes you have to pick up…. Let us explain!

We deliver only for large Casino Nights or Corporate Functions, Weddings, Fundraisers, as well as some Home Parties.  We reserve our time for these larger events and do not deliver for Stag & Doe’s or Stags. Plus the whole point of those last two parties are to make money, not spend it!

Also there are some games, such as our DELUXE TABLES, that we do not offer Pick up as an option, so in some cases you have to use our Delivery Services.

With that said, we are super flexible with when you can come pick up your order and drop off your order.  Usually you can come a day or two in advance, and then return it a day or two after your event.  You would not incur extra charges for this, so not to worry!

ie) for a Saturday event, you would pick up on either the Thursday or Friday, and return it to us on either the Monday or Tuesday.

For a ton more detail on Delivery, please CLICK HERE.